Godz Casino Privacy Policy
Who Controls Your Data
The data controller for godzaussie.com is SpinStack Solutions S.R.L., registered at Edificio Torre Mercedes, Paseo Colon, San Jose, Costa Rica, and operating Godz Casino under Tobique Gaming Commission Licence No. TGC-2023-0418. Every request about your personal data can be sent to [email protected].
Who We Share Your Data With
We share only the data a recipient needs to do its job, and we do not sell player data. Payment processors receive your name, the amount and the payment reference: Visa, Mastercard, Skrill, Neteller, MiFinity, eZeeWallet, Jeton, Neosurf, Flexepin and Paysafecard, plus the crypto networks used for Bitcoin, Ethereum and USDT, where only the wallet address and amount are visible. Game providers such as Evolution Gaming, Pragmatic Play, Play’n GO, NetEnt, Nolimit City, Hacksaw Gaming, Big Time Gaming, Yggdrasil and Spinomenal receive a player identifier and session token, not your name or documents. Identity documents are reviewed by our own verification team and are not passed to game providers.
What You Can Ask Us to Do With Your Data
You may ask us for access to the data we hold, correction of inaccurate details, deletion, restriction of processing, objection to processing based on our legitimate interests, and a portable copy in a common file format.
| Right | What we do | Limit |
|---|---|---|
| Access | Send a copy of your data and the purposes of processing | Identity check first |
| Correction | Update the detail on your account | Name and date of birth need documents |
| Deletion | Delete data we no longer need | Verification and payment records stay for the retention period |
| Restriction and objection | Pause or stop the processing concerned | Not where the law requires the processing |
| Portability | Export account data as a file | Data you supplied or generated by playing |
Why Your Data Sometimes Leaves Your Country
Godz Casino is run from Costa Rica, and our servers, payment processors and game studios sit in several countries outside Australia. When your data moves, we limit the transfer to what the service needs and require the recipient to protect it under a written agreement. Connections between your device and godzaussie.com are protected by 128-bit SSL encryption, and payment credentials are handled on the payment provider’s own systems, not stored on our servers.
What We Collect From You
We collect the data needed to open an account, take payments, verify identity and keep the site running.
| Category | Examples | When we collect it |
|---|---|---|
| Registration | Full name, date of birth, email address, currency, password | When you register |
| Verification | Passport, Australian driver’s licence or Medicare card, utility bill or bank statement | Before the first withdrawal |
| Payments | Method used, amounts, transaction references, wallet addresses | Each deposit and withdrawal |
| Technical | IP address, device type, browser, session logs | Each visit |
| Communications | Chat transcripts and emails to support | When you contact us |
Where to Complain If We Get It Wrong
If you think we have mishandled your data, write to us first at [email protected] and we will review it. You may also lodge a complaint with the Agencia de Proteccion de Datos de los Habitantes (PRODHAB) in Costa Rica, which supervises personal data processing in the country of our registration, or with the Office of the Australian Information Commissioner (OAIC) if you live in Australia.
What We Use Your Data For
| Purpose | Legal basis |
|---|---|
| Opening and running your account | Performance of our agreement with you |
| Processing deposits and withdrawals | Performance of our agreement with you |
| Identity checks, age checks and anti-fraud controls | Legal obligation and our legitimate interest |
| Responsible gambling limits and monitoring | Legal obligation and your consent where you set limits |
| Service messages and, if you opt in, promotions | Contract and consent |
| Site security and troubleshooting | Legitimate interest |
How Cookies Work on Our Site
We use strictly necessary cookies that keep you signed in and remember your consent choice, preference cookies that store settings such as language, and analytics cookies that show us which pages are used and where the site is slow. The cookie notice appears on your first visit, and you can refuse non-essential cookies there or delete cookies in your browser settings. Blocking necessary cookies will stop login from working.
How Long We Keep Data After You Leave
Account data is kept while the account is open. After closure we keep verification documents and payment records for five years to meet anti-money-laundering duties and to handle disputes, and server logs for 12 months. When these periods end, the data is deleted or anonymised. Marketing consent is withdrawn on the day you unsubscribe or close the account.
How to Send Us a Data Request
Email [email protected] from the address registered on your account, and put “Data request” in the subject line. State which right you want to use. We confirm your identity, answer within 30 days, and do not charge a fee for a reasonable request.